Employment Opportunities
At Advantage Credit Union, we believe every member interaction is an opportunity to make someone’s day a little better. No matter what position we have open, our passion to serve our members is the same. We believe in empowering our members to financial success. Whether that’s opening a new account for a child, getting a teenager their first auto loan or helping a young adult find their first home. We also offer in-depth financial coaching for individuals looking to start out on the right financial footing or assisting members get back on track from previous financial circumstances. That’s why we’ve been named Jasper County’s #1 Financial Institution five years in a row.
If you’re looking for a truly rewarding career, ACU is the place for you!
We currently are hiring for the following position(s):
Lead Teller
Are you an experienced member service professional who enjoys helping others succeed while delivering exceptional service? Advantage Credit Union is seeking a Lead Teller to serve as the operational leader of our teller line. This role is ideal for someone who enjoys mentoring teammates, solving problems, improving processes, and creating an outstanding experience for every member.
As our Lead Teller, you'll continue serving members while helping coordinate daily teller operations, maintaining procedures, providing operational guidance, and ensuring accuracy, compliance, and consistency throughout the branch.
What You’ll Do:
As the Lead Teller, you'll play a key role in supporting both our members and our teller team by:
Delivering exceptional member service through accurate and efficient transaction processing.
Coordinating daily teller workflow and preparing teller schedules to ensure proper branch coverage.
Serving as the primary operational resource for teller procedures and transaction questions.
Approving authorized transaction exceptions, overrides, fee refunds, and check approvals within established authority.
Assisting with teller balancing, cash management, ATM and vault operations, and operational controls.
Developing, maintaining, and communicating teller procedures to promote consistency and compliance.
Assisting with onboarding and coaching new tellers while providing day-to-day operational guidance.
Identifying process improvements that enhance efficiency, reduce risk, and improve the member experience.
Demonstrating Advantage Credit Union's G.R.E.A.T. Core Values of Growth, Respect, Empathy, Accountability, and Truth in every interaction.
What We’re Looking For:
The ideal candidate is a knowledgeable, dependable professional who enjoys leading by example and supporting the success of others.
Qualifications:
High School Diploma or GED required.
Minimum of three years of progressively responsible experience in member service, cash handling, or financial institution operations.
Teller experience or experience supporting teller operations preferred.
Previous lead, supervisory, or team leadership experience preferred.
Strong cash handling, balancing, and organizational skills.
Excellent communication, problem-solving, and decision-making abilities.
Ability to coach and support peers without direct supervisory authority.
Thorough knowledge of financial institution operations, policies, and member service best practices.
Why Join Advantage Credit Union?
Be part of a growing, member-focused organization committed to making a difference in our communities.
Take the next step in your career by serving in an operational leadership role.
Work alongside a supportive team that values collaboration, accountability, and professional growth.
Competitive compensation and comprehensive benefits package.
Opportunities for continued professional development and advancement.
If you’re ready to take the next step in your career and lead with purpose, we’d love to hear from you. Submit your resume to ACUManagement@acuiowa.org.
Pay: $17.85 - $25.17 per hour
Work Location: In person
Teller
We're looking for an enthusiastic, dependable, and service-minded Teller to join our team.
This isn't just a teller position. You'll rotate between the teller line and our lobby reception area, becoming one of the first faces and voices our members experience. Whether you're processing transactions, answering phones, greeting members, or helping someone find the right financial solution, you'll play an important role in creating exceptional member experiences.
What You’ll Do:
Welcome members and guests with a friendly, professional attitude.
Process financial transactions accurately and efficiently.
Answer phones and direct members to the appropriate team member.
Build relationships by identifying member needs and recommending products and services.
Maintain a welcoming lobby and support daily branch operations.
Work alongside an amazing team that believes in helping each other succeed.
What We’re Looking For:
Outstanding customer service skills
Strong attention to detail and accuracy
Ability to multitask in a fast-paced environment
Positive attitude and willingness to learn
Cash handling and customer service experience preferred
Qualifications:
High school diploma or GED required.
Customer service and cash handling experience preferred.
Reliable, dependable, and committed to providing exceptional member service.
Friendly, professional, and positive attitude.
Strong communication and relationship-building skills.
Excellent attention to detail and accuracy.
Ability to multitask and prioritize in a fast-paced environment.
Comfortable using computers and Microsoft Office applications.
Willingness to learn, adapt, and contribute as a team player.
Why Join Advantage Credit Union?
At Advantage Credit Union, we're more than a financial institution. We're a team committed to helping our members achieve their dreams while supporting one another every day. We live our G.R.E.A.T. values: Growth, Respect, Empathy, Accountability and Truth
If you're looking for a career where you can make a difference, grow professionally, and be part of a supportive team, we'd love to hear from you.
Ready to make an impact? Apply today and discover why Advantage Credit Union is a great place to grow your career! Submit your resume to ACUManagement@acuiowa.org.
Pay: $16.05 - $22.55 per hour
Work Location: In person